After all this time, Steven and I feel that we never properly thanked you for all your efforts, knowledge and ultimate success in the sale of our house.

As you know, you had come highly recommended to us by a neighbor, and trusting their judgment, came to you to make the preparation and selling of our home as good an        experience as one can hope. You not only did not let us down, but made the experience as stress-free, and dare we say fun, as we could have hoped.

From our initial meeting, we got the good “feeling” from you, that we would always be clear on each others expectations, desires, fears and that none of our questions would be silly ones. You completely understand that the process of selling a house and moving can be stressful, and that you would be there for us every step of the way. You NEVER let us down.

As realtors do, you had challenge of juggling different clients at the same time. However, unlike the horror stories we had heard from some people using other realtors, you were always, always accessible to us, answering any of our questions or comments as soon as you were able—or not able—your prompt responses did not go unnoticed or                  unappreciated. We were never in the dark about the status of our situation with             prospective buyers—your technological savvy made sure that somehow, we got messages and responses as soon as you received them. Your energetic, realistic and positive attitude was not a façade—you are the real deal, as they say.

We are still so grateful to you for your expertise and friendship. There is no question that if and when we are in the situation of buying and selling another home, your phone    number will be the first one we call. Thank you again, and please know that you are  always welcome in our home, wherever we may live

My husband and I are experienced homeowners and sellers; in our 26 years of     marriage we have relocated 6 times. With each move, new issues seem to arise        especially with the home sale and purchase. This time, our relocation came during the most depressed real estate market we’ve ever experienced. Nonetheless, we had to       proceed with selling our home as Dave’s job was taking us from MA to VA. In December 2008, a few days before Christmas, we contacted ERA Realty in Westborough and they sent us Tara Cassery.  She arrived the next day with a complete market analysis and    samples of her advertising strategies and staging ideas. To top it off, she brought cookies with a picture of our house on them! She was very enthusiastic and had ideas such as a pre-inspection and home warranty that even we had never done before.

We interviewed a few more agents and none could compare to the impression we got of Tara, so naturally we hired her. She worked with us to help us decide on a fair price for our house, we had the pre-inspection, took her staging suggestions, and were waiting for the right time to list our house. We had planned to put our house on the market in March but in February Tara called to tell me that the marketing was picking up and suggested we think about listing earlier. Upon her advice we listed the 2nd week in February and she was right—our house sold in 1 day!

Throughout the process, Tara consistently went above and beyond our expectations to meet our needs and to make sure our house closed successfully. We were in constant   communication. She called when there was any information to share and I felt that I could call her anytime and she was readily available to talk.  Even though we got an offer before we were officially on the market, she continued with her marketing strategies. She had a video tour done, made beautiful brochures, and created a comprehensive website of our home. When some minor work needed to be done, I didn’t have to worry about it because she met the contractors at our home so we didn't have to. Above all else, she drove over 2 hours one night to pick up the purchase and sale agreement!

She remained in contact with us through the closing and offered her assistance should we need anything. We cannot say enough good things about the professionalism, positive    attitude, and energy that Tara possesses. We have recommended her to everyone we know and will continue to do so. Even with our extensive experience in buying and   selling real estate, Tara had new ideas and was truly the best real estate agent we have worked with.